PARIS — The decision by Air France and United Airlines to move their in-flight-connectivity service to SpaceX Starlink starting in mid-2025 offers further proof that Starlink has been able to negotiate a path between offering a formal service-level agreement (SLA) and an informal “best efforts” commitment.
Both airlines are also taking the cue from Delta and offering in-flight connectivity — in Delta’s case, from Viasat and Hughes Network Systems — free of charge to customers in all classes.
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